You've got questions.
We've got answers.

And if you have more, we're here: contact@feedogs.com. We reply within 24 hours, Monday to Friday, 9 a.m. to 6 p.m.

Who are you? +

Feedogs is a give-back brand run from Mauritius by a team that couldn't ignore what it saw every single day — hundreds of abandoned dogs on the streets. Every sale funds the Feedogs Association (RNA W751284718), an officially registered association where every euro goes strictly to the mission. No salaries. No admin fees. No middlemen, no vague promises.

Where are you based? +

In Mauritius, the very island where the dogs we feed live. This isn't a long-distance project. We're on the ground, we know the packs, and we see the results of every single order.

Why only Mauritius? +

Because we'd rather do things right than pretend to cover everything. Mauritius is our island, our everyday reality. We know every corner, every road, every pack. Real, local impact beats impact spread thin across the whole world.

Why did you start Feedogs? +

Because we lived in Mauritius and we couldn't look away anymore. Between 200,000 and 300,000 abandoned dogs roam this island everyone calls paradise. The big NGOs don't come here. Local shelters are barely surviving. So we decided to do something, for real, right now. Read our story →

How many meals have you provided? +

More than 63 500 meals' worth funded in Mauritius since we launched. A number we update regularly in the DogsLetter, because you deserve to know exactly where your support goes.

How does the Feedogs Association work? +

Every bracelet sale funds the Feedogs Association an officially registered association under number RNA W751284718. As a nonprofit registered under France's 1901 law, it's required to file a public annual report. Every euro goes strictly to the mission on the ground: food, spay/neuter, and support for partner local associations. No salaries. No admin fees. The more we sell, the more the association can do. You wear a bracelet you love, and the dogs here get help.

Feedogs Association registered office: 173 rue de Courcelles, 75017 Paris, France · association@feedogs.com

Does my purchase really feed dogs? +

Yes. For real, on the ground, in Mauritius. Every bracelet sold funds the Feedogs Association (RNA W751284718), which uses this pooled budget to hand out meals on the ground — the equivalent of 10 meals per bracelet sold, based on our annual budget. Every month, it's documented in the DogsLetter, with photos and videos straight from the field.

How are the dogs actually fed? +

Every night orders come in, we're out on the ground in our car. We know the packs, the roads, the places no one else goes. Depending on how many orders come in, we head out on our own or with volunteers.

How does the Feedogs Association work? +

Every bracelet sale funds the Feedogs Association an officially registered association under number RNA W751284718. As a nonprofit registered under France's 1901 law, it's required to file a public annual report. Every euro goes strictly to the mission on the ground: food, spay/neuter, and support for partner local associations. No salaries. No admin fees. The more we sell, the more the association can do. You wear a bracelet you love, and the dogs here get help.

Feedogs Association registered office: 173 rue de Courcelles, 75017 Paris, France · association@feedogs.com

How do I know my support really made a difference? +

Every month, you get the DogsLetter: raw photos and videos from the field, the dogs we fed, the places we went. No polished PR. Just the reality of what we do with your support. And every year, the Feedogs Association files a mandatory public annual report, starting with its first completed fiscal year, open for anyone to read.

Are dogs really being fed? +

Yes, and we can prove it. Every month, the DogsLetter sends you raw photos and videos from the ground in Mauritius. The dogs we fed, the places we went, the reality of what we do. No polished PR, just proof that your support is real.

I can't adopt or volunteer. How can I help? +

By wearing a bracelet. That's it. You don't have to travel, give up your time, or change your life. One bracelet on your wrist = the equivalent of 10 meals funded for abandoned dogs in Mauritius. Sometimes helping is that simple.

Can I give a bracelet as a gift? +

Yes, and it's one of the most meaningful gifts you can give. You give a bracelet, and with it the equivalent of 10 meals funded for abandoned dogs. The person who gets it wears something that truly means something. You can order multiple bracelets right here on the site.

How do I contact customer service? +

Email us at contact@feedogs.com or use our contact form. We reply within 24 hours, from a real human, no auto-replies. A question, a doubt, a problem — we're here.

How long does delivery take? +

Your bracelet ships within 24 to 48 hours. Then allow 6 to 10 days for delivery in France. Every order comes with a tracking number, so you know exactly where your bracelet is at every step.

Is shipping free? +

Yes, shipping is FREE when you buy 3 or more bracelets. No other minimum purchase required.

How do I track my order? +

As soon as it ships, you'll get an email with your tracking number. You can track your package in real time, anytime. Questions? contact@feedogs.com, we reply fast.

My order didn't arrive on time. +

Don't panic. Email us at contact@feedogs.com with your order number. We'll look into it right away and find a solution.

What if the bracelet isn't right for me? +

You have 30 days to send it back. The bracelet must be in its original condition. Email us at contact@feedogs.com and we'll take care of everything.

Is the bracelet adjustable? +

Yes, adjustable stretch band, one size fits all. It fits comfortably on any wrist.

Are the stones real? +

No, and that's a deliberate choice. Our beads are made of high-quality resin, strung on a durable stretch cord. Using real gemstones would have driven up production costs a lot, which means less going to meals for the dogs. We chose to maximize impact on the ground

Can I order more than one? +

Yes, and it's honestly the best thing you can do. Every extra bracelet = 10 more meals for abandoned dogs in Mauritius. Many of our customers give them to friends and family; it's a gift that means something. More bracelets, more dogs eating tonight.

What payment methods do you accept? +

Credit/debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. 100% secure checkout.

Is my payment secure? +

Yes. All transactions are encrypted and secured through Shopify Payments, one of the most trusted payment systems in the world. Your card details are never stored on our site.

Do you offer a guarantee? +

Yes. If your bracelet is defective when it arrives, we'll send you a new one right away, no questions asked, at no cost. Email us at contact@feedogs.com with a photo and we'll take care of everything.

How do refunds work? +

You have 30 days after delivery to contact us if you're not happy. The bracelet must be in its original condition. Email us at contact@feedogs.com. We handle every request quickly, like real humans.

What happens if I order today? +

Your bracelet is packed and shipped within 24 to 48 hours. Your order adds to the budget of the Feedogs Association, which funds the equivalent of 10 meals per bracelet sold, on the ground in Mauritius. Then you get the DogsLetter every month, proof that your support counted.

What difference can I really make? +

On your own, you fund the equivalent of 10 meals. Tell the people around you, and that impact can multiply fast. Feedogs exists because strangers decided their action mattered, even if it was small, even if they were alone. The real question isn't what difference you can make. It's whether you want to make it.

Got another question?

Email us at contact@feedogs.com or use our contact form.
We're here for you.